Returns & Refunds

If you are not satisfied with your order, or changed your mind and want to return an item, we have a 14-day return policy. Please let us know if you wish to return your purchase within 14 days after receiving your order by sending us an e-mail at info@kumori-collection.com, or by contacting us via Customer Service.

Please note that original shipping charges are non-refundable.

Return costs are for the customer at all times, with the exception of errors made by Kumori Collection before shipment.

Only items that are returned in the original packaging and show no signs of wear can be refunded.

Kumori Collection is not liable for any lost returns, or any damage during shipment of returns.